Frank Roche Air Conditioning Ltd.

Phone: 022 43324  Fax: 022 50296

Privacy Policy

Frank Roche Air Conditioning Ltd.

Website Privacy Policy 15th August 2018


Personal Information:

When you request call back using our contact online form with Frank Roche Air Conditioning Ltd. We require an email address and contact information. This is required for communications regarding your order or other requests, weekly specials and other information which you have requested from us. All personal information is protected by local and national data protection and privacy laws. By disclosing your personal information and using Frank Roche Air Conditioning Ltd. Online Web Systems, you consent to the collection, storage, disclosure, processing, use and transfer of your personal information where necessary and if required by Frank Roche Air Conditioning Ltd. Online, our data processors, our payment processors, financial institutions or fraud-risk management authorities.

We will also use the information you provide for the following purposes:

1. To send you newsletters and details of offers and promotions which you have requested

2. To improve the content, design and layout of our website and to facilitate knowledge management

3. To contact you in case of difficulty arising from product or service delivery (i.e. remote areas in the country)

We will not disclose your Personal Data to third parties unless you have consented to this disclosure or unless the third party is required to fulfil your information (in such circumstances, the third party is bound by similar data protection requirements. We will disclose your Personal Data if we believe in good faith that we are required to disclose it in order to comply with any applicable law, a summons, a search warrant, a court or regulatory order, or other statutory requirement.)

Security:

Frank Roche Air Conditioning Ltd. Online uses Secured Servers to process your information and firewalled servers and other security measures to ensure the safety of your personal information.

Cookies:

Our website creates a single cookie on your machine containing session and state information. The information within this cookie does not includes any financial information. Our website requires cookies to be enabled in the web browser and in any third-party security programs. Please be aware that should cookies be disabled or blocked by third party software, many of the features of the website will be impaired or unavailable.

Deletion of your Personal Data:

We are unable to delete your information containing your personal information for a period of 7 years from the date of your last interaction with us (this could be a sales transaction, a return, or some other interaction with Frank Roche Air Conditioning Ltd. Online via our Customer Services team or our online tools). This is because we may need to access historical information for business reporting and accounting purposes. Frank Roche Air Conditioning Ltd. Online reserves the right to alter or amend its data protection and privacy statement from time to time in its sole discretion.

Questions:

If you have any questions about this privacy policy, or the use of your personal information, or if you wish to request us to stop using your information in any way, please write to:

Data Protection Officer

Frank Roche Air Conditioning Ltd.

Units 1 & 2 Newberry Industrial Estate

Mallow, Co.Cork 

Republic of Ireland